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Recovery & troubleshooting

Move to a new device safely

Check your backup while your old device still works. Confirm restored addresses on the new device before deciding what to erase.

Diagnose and proceed

Check your backup while your old device still works. Confirm restored addresses on the new device before deciding what to erase.

01

Start with a trusted device and source. Stop rather than guessing when something is unclear.

02

Keep sensitive credentials in a protected environment. Stop rather than guessing when something is unclear.

03

Verify chain, destination and signing scope. Stop rather than guessing when something is unclear.

04

Recheck the result and your backup afterward. Stop rather than guessing when something is unclear.

Next checks and related reading

Verify the source

Start with a trusted device and source.

Protect credentials

Keep sensitive credentials in a protected environment.

Review actions

Verify chain, destination and signing scope.

Download access

Take the next step with care

Verify the source before installation, then secure your recovery credentials.

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