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Recovery & troubleshooting

Recover access from a verified backup

A recovery process should begin on a trusted device. Restore from a complete phrase, then verify accounts, networks and asset visibility.

Diagnose and proceed

A recovery process should begin on a trusted device. Restore from a complete phrase, then verify accounts, networks and asset visibility.

01

Start with a trusted device and source. Stop rather than guessing when something is unclear.

02

Keep sensitive credentials in a protected environment. Stop rather than guessing when something is unclear.

03

Verify chain, destination and signing scope. Stop rather than guessing when something is unclear.

04

Recheck the result and your backup afterward. Stop rather than guessing when something is unclear.

Next checks and related reading

Verify the source

Start with a trusted device and source.

Protect credentials

Keep sensitive credentials in a protected environment.

Review actions

Verify chain, destination and signing scope.

Download access

Take the next step with care

Verify the source before installation, then secure your recovery credentials.

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